Amazon
 
DATA CENTER MANAGER-SINGAPORE
Posted on: 12th Feb 2010
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About Company
AMAZON – Overview
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About the Hiring Unit - Amazon Web Services Platform
We passionately believe that web services, one of Amazon.com’s newest technology initiatives, will play a central role in the future of building Internet-based applications. To help make this a reality, Amazon.com is making a significant investment in web services. Amazon Web Services (AWS) enables external developers to build innovative applications on top of Amazon.com's ecommerce platform. Amazon.com is a leader in the emerging web services market with more than 70,000 downloads of the AWS Software Development Kit and thousands of websites and applications accessing Amazon.com using AWS. AWS provides SOAP and XML access to a wide range of Amazon ecommerce functionality and data as well as services that help developers to build AWS-powered ecommerce applications. The AWS group builds the core technology and applications that power Amazon's Web Services offerings.
 
Job Description

Amazon Web Services Platform

We passionately believe that web services, one of Amazon.com’s newest technology initiatives, will play a central role in the future of building Internet-based applications.  To help make this a reality, Amazon.com is making a significant investment in web services.  Amazon Web Services (AWS) enables external developers to build innovative applications on top of Amazon.com's ecommerce platform.  Amazon.com is a leader in the emerging web services market with more than 70,000 downloads of the AWS Software Development Kit and thousands of websites and applications accessing Amazon.com using AWS.  AWS provides SOAP and XML access to a wide range of Amazon ecommerce functionality and data as well as services that help developers to build AWS-powered ecommerce applications.  The AWS group builds the core technology and applications that power Amazon's Web Services offerings.

 

DATA CENTER MANAGER  - Position Description

 

ROLE                                                      DATA CENTER MANAGER            

LOCATION                                           Singapore

REPORTEES                                         Data Center Technicians – 5~10 people team

REPORTING TO                                 Head Singapore Datacenter Operations

 

Summary of Responsibilities

Amazon.com is a fast paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology mangers with experience in people management, strong technical understanding and the drive and vision to take Amazon.com Data Center Operations to the next level. The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms including Linux systems, Oracle Databases, Cisco Networks, and other major technologies. The successful candidate will have experience managing people and managers, creating, tracking and controlling budgets, devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions.

 The successful candidate will be operationally responsible for one or more of Amazon.com's Data Centers. Some high-level responsibilities include:

·         Management of the team of Data Center Technicians; this includes all aspect of people/performance/rota management.

·         Ensuring effective and efficient Management of day to day Datacenter Operations

·         Manage/Improve the work-flows and through-put for data Centers Operations, globally.

·         Become a subject master in Data Center Operations.

·         Ensure all operational KPIs and Metrics are being measured and met inside his/her Data Centers(s).

·         Play a key part in innovation and driving automation within Data Center Operations.

·         Be passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.

·         Management of Large Scale Events in the Datacenter(s).

·         Part of an on-call rotation for Datacenter Issue escalations.

·         Vendor management/Monitoring Vendor performance.

·         Ensuring his/her Data Center is compliant with all relevant security policies and procedures.

Knowledge & Skills/ Business Acumen/ Education & Experience

Detailed technical requirements for the position can be found below. Candidates need not be experts in all of these, but at a minimum must be able to answer YES to all of the following 3 questions:

·         Have you worked in a Data Center before and/or can you articulate what it takes to run an operational efficient Data Center?

·         Do you have prior people management experience with directs reports?

·         Do you have current knowledge of at least one of the following skills?

·         Server Hardware (troubleshooting).

·         Using & troubleshooting Linux or Unix.

·         Facilities engineering.

·         Technical Project Management

For the successful candidate, this role provides excellent opportunities for advancement along either a technical management or project management track within Amazon.com.

Preferred Technical Requirements/Competencies

·         Some understanding of Power, Cooling & Facilities Engineering inside a data center.

·         Knowledge of server hardware maintenance/troubleshooting across multiple server vendors.

·         Some experience of managing large scale disk sub-systems.

·         Experience of Linux or another UNIX OS.

·         Some knowledge of Linux in a SAN/NAS Environments.

·         Experience with capacity planning, preferably at a server and data center level.

·         Experience with Cisco equipment in an enterprise environment.

 

 
Additional Information
  Experience: 5 - 10 years  
  Job Category:  Information Technology  
  Job Location: Singapore  
  Key Skills: "Server Hardware",troubleshooting,linux,unix  
  Job Ref code: DCM-SINGAPORE
 
  Role: Technical Support Engineer  
 
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